With mobile business apps, you can conduct work from any device.
Like many business owners, you’ve probably contemplated developing a company app. Today, millions of businesses around the world utilise apps to solve common problems facing their company. Developing an app is easier than it sounds, and, in turn, you can use your apps to improve business processes and enhance the customer experience. Here are a few of the ways modern businesses are using app development to combat business difficulties.
1. Improving internal communication: Mobile app development can be used to strengthen internal communication. Apps can connect remote workers to your internal network to facilitate document sharing, they can encourage data-sharing and note-taking among employees, and they can even connect people to business meetings through video chatting. With mobile app development, you can improve workplace communication and ensure all employees stay in the loop.
2. Managing online reviews: To see how you’re faring as a company and how you’re perceived in the eyes of customers, you need to remain on top of customer reviews. Reading customer reviews will allow you to personally respond to feedback, whilst gaining a deeper understanding of the ways your business is failing to meet customer demand. About 90 percent of customers say they read reviews when choosing an establishment to patronise. Developing an app that allows you to manage and respond to reviews can drastically improve the customer experience and increase the likelihood of new customers visiting your store.
Manage customer feedback easily and improve your customer service.
3. Improving customer service: There are a lot of ways apps can improve customer service. You can manage social media and emails more effectively, allowing you to respond quickly to customer inquiries. You can connect with customers from wherever they are and provide them with push notifications or updates about your business. Apps can even provide a convenient way for customers to troubleshoot issues regarding your products and services. With a mobile app, you’ll be able to provide better care and value to each customer.
4. Remembering critical tasks and meetings: With all that employees have going on every day, they’re bound to miss an important meeting or deadline eventually. Apps can be used to improve task management and time management, thus minimising wasted time or skipped meetings.
Juggling tasks is exhausting, but a business app can keep you organised.
5. Working on the go: With so many businesses conducting travel for work, many are encountering issues with working on the go. There are a variety of ways your company can leverage mobile app development to ease the process of mobile working. Use cloud-based apps to store business data and files, so data can be accessed from any device. Create communication apps that will keep all employees up to date about the company, no matter where they are throughout the day. By using apps to improve mobility, employees will be more productive in their time away from the office.
Mobile app development has the ability to solve some of the toughest workplace problems. Whether you’re looking to improve mobility, increase productivity, encourage time-management, or increase collaboration, a mobile app can help support your business goals. With the help of Glance’s expert app development platform, you’ll have all the tools you need to develop a company app easily and efficiently. Contact us today to get started.
Simon has worked in the software industry for over 20 years; intent on always producing work of the highest standard and creating software products that genuinely makes things better for people. Simon has previously held positions ranging from Developer, Technical Consultant, Head of Development through to CTO and more recently founder and CEO of several high profile technology companies.