Expert Guide Series

How Do I Choose Between App Development Companies?

How Do I Choose Between App Development Companies?
11:07

I get it—choosing an app development company feels overwhelming. You've got a brilliant idea (or at least you think you do!) and now you need someone to bring it to life. But here's the thing: not all app development companies are created equal, and picking the wrong one can turn your dream project into an expensive nightmare.

Over my years working with clients, I've seen people make some pretty costly mistakes when selecting their development partner. They go with the cheapest quote without asking the right questions, or they get dazzled by fancy websites without digging into actual experience. Some even choose based on location alone—thinking local automatically means better.

The most successful apps aren't just built by the most expensive agencies; they're built by the right agencies for that specific project

That's why I've put together this guide. We'll walk through everything you need to know about app development company comparison, from understanding what makes a good developer to evaluating their technical skills and managing your budget. By the end, you'll know exactly what questions to ask and red flags to watch for. Trust me, doing your homework now will save you months of headaches and thousands of pounds later.

Understanding What Makes a Good App Development Company

After working with dozens of development teams over the years, I've learnt that not all app development companies are created equal—and the differences can make or break your project. The best companies share certain qualities that separate them from the rest, and spotting these early will save you both money and headaches down the line.

Technical Excellence Paired with Real-World Experience

A good development company doesn't just know how to code; they understand how apps actually get used in the real world. They've built apps that people download, use daily, and keep on their phones for months. This experience shows up in small but important ways—they know which features users actually want, which ones they ignore, and how to build something that won't crash when thousands of people start using it at once.

Clear Communication From Day One

The companies I'd recommend are the ones who ask lots of questions upfront. They want to understand your business, your users, and what success looks like for you. They explain technical concepts in plain English and they're honest about timelines and potential challenges. If a company promises you the world in record time for bargain prices, that's usually a red flag waving right in front of you.

Types of App Development Companies and Their Strengths

Right, let's talk about the different types of app development companies you'll come across—because trust me, they're not all the same! Over the years I've worked with various types of agencies and each has its own flavour and approach.

Full-Service Digital Agencies

These are the big players who handle everything from branding to web development to app creation. They're brilliant if you need a complete digital makeover, but sometimes app development isn't their main focus. You might find yourself paying premium prices for services you don't actually need.

Specialist App Development Companies

Now these folks live and breathe mobile apps. Companies like us at Glance focus purely on app design and development—it's what we wake up thinking about! You'll get deeper expertise and more focused attention on your mobile project.

Then you've got freelancers, which can be fantastic for smaller projects but might struggle with complex builds. Large enterprise agencies exist too, perfect for big corporations but often overkill for startups.

  • Full-service agencies: Great for complete digital solutions
  • App specialists: Deep mobile expertise and focus
  • Freelancers: Cost-effective for simple projects
  • Enterprise agencies: Built for large-scale corporate needs

Match the agency type to your project size and complexity—don't hire a Formula 1 team to fix your bicycle!

Questions to Ask Before Making Your Decision

Right, so you've done your research and you've got a shortlist of potential app development companies. Now comes the fun part—actually talking to them! I always tell my clients that this conversation is just as much about them interviewing the agency as it is about us understanding their project.

The Must-Ask Questions

Start with the basics: "Can you show me apps you've built that are similar to mine?" Don't just look at pretty screenshots either—download the apps and actually use them. Are they fast? Do they work properly? Would you use them yourself? If the answer's no, that tells you everything you need to know.

Next up: "What happens if something goes wrong after launch?" Because trust me, something always goes wrong! You want to know they'll be there to fix bugs quickly, not disappear into thin air once they've been paid.

The Deal-Breakers

Ask about their development process. If they can't explain how they work in simple terms, run. Good agencies should be able to tell you exactly what happens when—from design to testing to launch. And here's a big one: "Who owns the code?" You'd be surprised how many people forget to ask this and end up in a right mess later on.

How to Evaluate Technical Skills and Experience

Right, let's talk about the technical stuff—this is where things get interesting and frankly, where most people get a bit lost. I've worked with hundreds of clients over the years and I can tell you that evaluating technical skills isn't just about checking off a list of programming languages. It's about understanding whether a company can actually deliver what they promise.

Look at Their Portfolio Properly

Don't just scroll through their pretty screenshots. Ask to download and test their apps yourself. I always encourage clients to spend at least 20 minutes playing around with each app in a portfolio. Does it crash? How fast does it load? Does the navigation make sense? These details will tell you more about their technical capabilities than any fancy website ever could.

The best way to judge a developer's technical skills is to use their apps yourself and see how they perform in real-world conditions

Ask About Their Development Process

A good app development company should be able to explain their technical approach without drowning you in jargon. They should talk about testing procedures, code reviews, and how they handle updates. If they can't explain these basics in simple terms, that's a red flag—they either don't have proper processes or they're not great at communication.

Budget Considerations and Pricing Models

Let me be honest with you—app development costs can feel like a mystery wrapped in a riddle. I've worked with clients who've had budgets ranging from a few thousand pounds to hundreds of thousands, and the pricing models out there can make your head spin. The truth is, there's no one-size-fits-all answer, but understanding how agencies price their work will help you make a smarter choice.

Fixed Price vs Time and Materials

Most agencies will offer you either a fixed price or charge by time and materials. Fixed pricing sounds safer—you know exactly what you'll pay upfront. But here's the catch: if your requirements change (and they almost always do), you'll face extra costs. Time and materials gives you more flexibility; you pay for what you actually need, but the final bill can creep up if the project takes longer than expected.

What Affects the Price

The complexity of your app makes the biggest difference to cost. A simple app with basic features will cost far less than one with custom animations, complex integrations, or advanced functionality. The platform choice matters too—building for both iOS and Android costs more than picking just one. Don't forget ongoing costs either; maintenance, updates, and hosting aren't usually included in the initial development price.

Communication and Project Management Approaches

I've worked with hundreds of clients over the years, and I can tell you right now that the companies who communicate well are the ones you'll actually enjoy working with. Poor communication turns what should be an exciting project into a frustrating mess—trust me, I've seen it happen far too often.

When you're comparing app development companies, ask them straight up: how often will we talk? What tools do they use for project management? Some agencies send weekly updates via email; others prefer daily check-ins through Slack or Teams. Neither approach is wrong, but you need to find what works for your schedule and communication style.

What to Look For

Good agencies use proper project management tools like Trello, Asana, or Jira—not just endless email chains. They should give you access to see progress in real-time rather than keeping you in the dark. And here's something that might surprise you: the best companies actually push back when your ideas don't make sense. Yes, you read that right! A good development partner will challenge your thinking when needed.

Ask potential agencies to show you their project dashboard from a previous client (with sensitive details hidden, obviously). This gives you a real feel for how organised they are.

Red Flags to Avoid

Run away from agencies that promise to "handle everything" without keeping you involved. Building an app isn't like ordering a pizza—you can't just place an order and expect perfection without any input along the way.

Conclusion

After eight years of working with clients who've been through this exact process, I can tell you that choosing the right app development company isn't just about finding someone who can code—it's about finding a partner who gets your vision and can bring it to life without breaking the bank or your sanity along the way.

The companies that stand out aren't always the biggest or the cheapest; they're the ones who ask the right questions, show you real examples of their work, and explain things in a way that actually makes sense. When you find a team that responds quickly to your messages and doesn't make you feel stupid for asking questions, you're probably on the right track.

Look, I've seen brilliant apps come from tiny agencies and absolute disasters come from massive companies with fancy offices. What matters is whether they understand your project, have the skills to deliver it, and treat you like a real person rather than just another invoice number. Trust your gut—if something feels off during those initial conversations, it probably is. The right development partner will make this whole process feel less scary and more exciting, which is exactly how it should be when you're bringing your app idea to life.

Subscribe To Our Learning Centre