Expert Guide Series

How Do I Brief an App Development Agency?

  
Welcome

Introduction

Are you feeling overwhelmed at the thought of briefing an app development agency? You're not alone. Many businesses find themselves in the same boat, wondering where to start and how to ensure they have everything covered. But fear not, you're in the right place! By the end of this guide, you'll walk away with a clear understanding of what an effective brief should include, as well as tips to make the process as smooth as possible withb your chosen app development agency. 

In essence, your brief is the foundation of your app's journey from concept to reality. You'll need to nail down the purpose of your app, pinpoint who it's for, and detail the features and functionalities that will make it stand out. We get it — that sounds easier said than done, that's why we've broken it down into digestible steps that will take you through each essential element!

The better the brief, the better the outcome.

Before we dive in, it's really important to say that a good app development agency can help you with a lot of what we're about to cover so don't worry if you feel you don't have all the answers for a detailed brief, you can work with your team on it together. The more clarity you have though, the easier the initial stages will be so do take the time to think about the bits you are able to answer!

Now that's clear, grab a cuppa, get comfortable, and let's walk through how to create the perfect briefing document for your app development project.

  
The Basics

Setting Clear Objectives and Goals

It's tempting to get caught up in the excitement of app development and dream big—perhaps envisioning an app that's all-singing, all-dancing, and solves world peace. However, setting clear, realistic objectives and goals is one of the most critical steps to ensuring your project stays on track. This also helps everyone involved to understand what success looks like. In simple terms, your objectives should answer the question, "Why are we doing this app in the first place?" 

For example, are you aiming to streamline customer service? Maybe you're looking to increase sales or offer a new service entirely? Whatever your primary aim, write it down succinctly. Then, break this down into smaller, achievable goals. These goals should be Specific, Measurable, Achievable, Relevant, and Time-bound (yes, it’s the classic SMART principle). 

Also, consider outlining your key performance indicators (KPIs). KPIs are like the mile markers on a marathon route; they’ll help you track progress and make sure you’re moving in the right direction. For instance, if your main objective is to increase user engagement, a KPI could be a 30% increase in daily active users within the first six months of launch. These KPIs will guide your app developers and ensure everyone’s on the same page. 

Remember, clarity is key. An ambiguous or overly broad goal like "We want to dominate the market!" may sound impressive but doesn’t provide a clear path forward. In contrast, a specific goal such as "We aim to reduce processing time by 20% through our app" gives clear direction. 

By setting clear objectives and goals, you not only provide your development team with a solid foundation but also help align everyone’s efforts towards the same targets. This ensures that when your app finally hits the market, it’s not only well-built but also purposeful and effective in achieving what you set out to do.

  
Research First

Knowing Your Target Audience

Understanding who will use your app is crucial. Think of your target audience as the people you really want to impress at your big party. Without them, it’s just you and your app, awkwardly bobbing along to the music. The more you know about your potential users, the better you can meet their needs and expectations and the better the party. 

Start by asking yourself these questions: 

  • Who will most likely use my app?
  • What problems does my app solve for them?
  • What are their interests, behaviour patterns, and demographics?
  • Where do they hang out online or offline?

You might already have a customer base or audience to tap into, or maybe you're entering a new market, either way, backing up your understanding with some solid research can go a long way. Dive into customer feedback, check out online communities, or even snoop around your competitors' apps to see what works and what doesn’t.

Define User Personas: Group your potential users into key clusters with similar attributes (like job, function, pain point etc) and create detailed user personas to represent each of these segments of your audience. Give the group a name (a fictional persons name to refer to the group by), jobs, hobbies, a full backstory – make them as real as possible. This will help you visualise who you’re talking to and what they need in an app.

A clear definition of your target audience ensures that everyone on the development team (and yours) is on the same page. Trust us, it makes a world of difference when everyone aims for the same goal: making the app irresistible to your target users.

  
The Detail

Defining Key Features and Functionalities

When it comes to defining the key features and functionalities of your app, clarity is your best friend. Begin by asking yourself, “What problem does my app solve?” This will help you establish its core functions. For instance, if you are developing a fitness app, essential features might include workout tracking, progress metrics, and perhaps a social sharing option to foster community among users. 

It's helpful to prioritise these features using the MoSCoW method: Must haves, Should haves, Could haves, and Won't haves. This structured approach ensures that your development agency knows which features are critical (or non-negotiable) and which can be added later if resources allow. 

Don't worry if this feels overwhelming—you're not alone. Many business owners grapple with identifying which features carry the most weight, especially when their app ideas overflow with creativity. That’s where a detailed brief comes to the rescue, organising your thoughts and making those tough decisions a bit easier. 

Design is not just what it looks like and feels like. Design is how it works.Steve Jobs

It’s also important to think about the future. What functionalities might you want to add down the line? Clearly distinguishing between your initial launch features and potential future updates can help ensure you're not biting off more than you can chew at the start. Do discuss the longer term aim with your app development partner, from our experience, it is always help to know where the product is going even if we're taking a few smaller steps to get there!

Finally, if you’re not sure where to start, look at your competitors. What features do similar apps offer? What do users like or dislike about them? These insights can be invaluable in shaping your app’s unique proposition and avoiding common pitfalls. In doing so, you're not just playing catch-up but setting your own course to deliver something truly valuable and needed.

    
Stand Out

Highlighting Your Unique Selling Points

Right, let's dive into what really makes your app stand out. Your Unique Selling Points (USPs) are essentially what set your app apart from the sea of apps out there. It's like having that special sparkle that makes people choose your app over others. Think about what you do better than the competition, and why users would be drawn to your product. 

Start by identifying the core benefits your app offers. Maybe your app provides a completely new way of solving a common problem, or perhaps it offers the same solution but with a much-improved user experience. For example, does your app have a slick, intuitive interface that competitors' apps lack? Or perhaps it integrates with existing tools in a way that's seamless and time-saving? 

Remember, these aren't just features—they are specific aspects of your app that solve problems or deliver value in a unique way. You might want to ask yourself questions like: What pain points does my app alleviate? What needs does it fulfil that others don't? Let's say your app includes a feature that uses AI to predict user preferences—this should be highlighted as a USP because it's a game-changer. 

It's also critical to leverage customer feedback. If your beta testers or early adopters are raving about a particular feature, you know you're on the right track. Consider it a thumbs-up from your audience; they’re telling you what they appreciate the most about your app. 

Lastly, don't underestimate the power of a good story. If there's a compelling narrative behind why you built this app—maybe it was inspired by a personal experience or a gap you noticed in the market—include it. People love stories, and they connect with them on an emotional level, which can be a powerful differentiator. 

    
Get Visual

Specifying Design Preferences

We know design can feel like a minefield. It's like determining whether to paint your office walls calming blue or passionate red. But fear not! Your brief should offer a clear picture of your vision. Do you prefer a fresh and minimalist approach, or something more whimsical and colourful? Be detailed—include preferences for colour schemes, typography, and overall aesthetics. Your app's design will be a reflection of your brand, after all. 

Consider sharing any existing materials, like brand guidelines or style guides, to ensure consistency. If you’ve got examples of apps you love (or even hate), your app development agency will find these super helpful. It’s like showing your barber a photo of the haircut you want—no awkward misunderstandings! 

And don’t forget about navigation; how do you want users to move through your app? Think of your app like a well-laid-out shop: customers shouldn’t get lost finding what they need. Clearly define your preferences in layout and user flow to make sure your app is as user-friendly as possible.

      
Get Technical

Outlining Technical Requirements

When detailing your technical requirements, clarity is paramount. A comprehensive brief should cover all the detailed aspects that will ensure the app functions as you intend it to. This is where you outline system requirements, use cases, and third-party integrations if you need any. 

System Requirements: Here, specify the platforms your app will operate on: iOS, Android, or both. Do you need compatibility with older versions of these operating systems? What about support for different devices, such as tablets? It's crucial to be explicit so as to avoid any ambiguity later on. 

Use Cases: Use cases are essentially scenarios that describe how users will interact with your app. They help in understanding the app's flow and functionality from a user's perspective. For example, if you’re creating a retail app, one use case might be a user browsing products and adding items to a shopping cart. These scenarios guide developers in aligning the app’s features with user expectations. 

Third-Party Integrations: A lot of apps today aren’t standalone entities but rather, they integrate with various third-party services. Maybe you need to integrate a payment gateway like Stripe or PayPal, or perhaps social media shares through Facebook and Instagram. Communicate these needs clearly to ensure seamless functionality and a better user experience. 

There are also non-functional requirements that you shouldn't overlook: 

  • Performance: Your app should be able to handle a specified number of users or transactions without crashes or performance issues. State these expectations clearly.
  • Security: Outline any specific security protocols required to protect user data. This could include encryption standards, GDPR compliance, or other industry-specific regulations.
  • Scalability: If you expect your user base to grow, mention the need for scalable infrastructure. You don't want to have a massive rehaul six months down the line just because your app needs to handle more users.

Finally, if you want to track user engagement and behaviour, mention any analytics tools you prefer, such as Google Analytics or Flurry. This will aid in gathering insights post-launch and refining app functionalities as needed. 

By clearly outlining your technical requirements, you are setting a strong foundation for your app’s development. This ensures that everyone involved understands the project's scope and can work towards delivering a product that not only meets but exceeds your expectations.

        
Long-Term Support

Clarifying Post-Launch Support Needs

Post-launch support is like a trusty safety net for your app. Yes, you’ve crossed the finish line, but now the real game begins. Users will discover bugs, some features may not work as anticipated, or you might realise the app needs a tweak after all that real-world use. Trust us, planning for this stage makes all the difference. 

First off, think about your dream support scenario. Consider questions like, do you need a dedicated team ready to fix issues at the drop of a hat, or can you afford to wait a week? Frequent updates, bug fixes, and user support are all essential, so be explicit about what you expect.

Next, communication lines are crucial. Make sure to outline how you’d prefer to handle ongoing collaboration. Are regular check-ins necessary, or will a monthly report do? Clear lines of communication can prevent small issues from ballooning into big problems. We often find that a quick chat can save a lot of back-and-forth later on! 

Plans are nothing; planning is everything.Dwight D. Eisenhower

Your app's success hinges on these ongoing tweaks and updates, so make room for flexibility in your brief. If the app’s purpose evolves, or if users are clamouring for a new feature you didn’t initially consider, you’ll want to be able to pivot easily. Flexibility is a part of the process, and addressing this up front sets a positive tone for the partnership. 

Finally, budgeting for this phase is essential. Post-launch support isn’t a 'nice-to-have' but rather a necessity. Whether it’s a monthly retainer or a pay-per-issue arrangement, define this aspect clearly in your brief. Think of it like maintaining a car; if you don’t service it regularly, it’s bound to leave you stranded sooner or later. 

By clearly outlining your post-launch support needs, you're not just ensuring your app remains smooth and polished, but also fostering a robust partnership with your chosen app development agency. This forward-thinking approach can save a lot of headaches and keep your app on track for success.

                                    
Summing Up

Conclusion

Briefing an app development agency like Glance can seem daunting, but it doesn’t have to be. By clearly defining your app’s purpose, understanding your target audience, and outlining key features and functionalities, you set the stage for a successful project. Remember, clarity and communication are your best friends here.

Your brief serves as more than just a document; it’s the foundation for building something truly remarkable. It’s a chance to share your vision and ensure everyone is on the same page, from your internal team to the app developers you’ll be working with. 

Don’t forget to highlight what sets your app apart with your unique selling points, and be specific about design preferences and technical requirements. This helps prevent any misunderstandings and keeps the development process smooth and efficient. Whether you need post-launch support or not, specifying this in your brief ensures that there are no surprises later on. 

Follow these guidelines, and you’ll walk away with a comprehensive, well-structured brief that paves the way for a successful app development journey. And of course, should you need any help along the way, don’t hesitate to reach out to us at Glance. We’re here to make the process as easy and enjoyable as possible. Happy brief-writing!

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