Expert Guide Series

How Does the App Store Approval Process Work?

  
Welcome

Introduction

Building your app is just the first step. Most people don’t know that Apple has to approve all apps for sale (or free). But what is the App Store approval process and how long does it take? Mobile applications are expanding exponentially, but whilst most app development still seems to be concentrated on iPhone development, the number of companies looking for iPad development is catching up fast. This uptake of new development is in spite of the stringent requirements for acceptance of apps within the Apple App Store.

Quality is more important than quantity. One home run is much better than two doubles.
- Steve Jobs

Apple has always had strict guidelines for any iOS development of apps in order to protect both the integrity of their devices but also to ensure the Apple platform remains a family orientated environment. It will help increase the chances of App acceptance if you take these App Store approval process guidelines into consideration early in your app development and planning stages. 

  
Rules and Regulations

What Are the Guidelines for the Apple App Approval Process?

As of 2024, more than 2.2 million apps have been approved for the US App Store, which remains the largest of all regional stores, originating from over 600,000 publishers. This creates fierce competition and can sometimes result in a lengthy app approval process. Apple, known for its commitment to quality and reputation as a reliable and family-oriented company, is highly protective of its App Store ecosystem. 

To facilitate a smoother iOS app approval process, Apple has published detailed App Store Review Guidelines for iOS apps. This comprehensive document outlines the specific requirements for various aspects including the look and feel of the user interface, technological and functional operations, and acceptable categories of applications. By thoroughly examining these guidelines and gaining a sound understanding of the App Store approval process, you can significantly reduce the risk of developing an app that Apple might immediately reject. 

Reason for Rejection Percentage of Rejections
Guideline Violations 40%
Bugs and Crashes 30%
Poor Performance 10%
Lack of Information 10%
Design and Functionality Issues 10%


It's crucial to remember that adhering to these guidelines is not just about avoiding rejection but also about improving the overall quality and usability of your app. Apple claims to review 90% of submissions in less than 24 hours, but the success of your app largely depends on its compliance with these standards. In 2020 alone, Apple rejected over 150,000 apps, often due to reasons such as inconsistent UI/UX, bugs and crashes, lack of lasting value, incorrect entity submission, and repeated submission of similar apps. 

Understanding and integrating these guidelines into your development process will not only streamline your approval journey but also enhance your app’s chances of making a positive impact in the highly competitive App Store. Taking the time to get it right the first time will save you from the frustration and potential delays associated with rejection and resubmission.

  
Open to Anyone

What Is an Apple Developer Account?

Once you have ensured that your app's feature set aligns with Apple's review criteria, the next crucial step in the approval process is to register as an Apple developer. As of 2024, the cost of registering is £79 ($99) per year. This fee is mandatory for every individual or company wishing to submit apps to the App Store and must be renewed annually. 

Included with your subscription to the Apple Developer Program is access to the iOS Dev Center, which offers an array of invaluable resources such as videos, forums, documentation, and code samples. These resources are designed to support you at every stage of development. 

  • App review typically takes between 24 hours to a few days.
  • 94% of apps are reviewed within 24 hours.
  • Revenue share model: 70% to developers, 30% to Apple.
  • App Store charges a $99 annual fee for the developer program.
  • Apps must be submitted via App Store Connect.
  • Developers can submit an appeal if their app is rejected.
  • Ensure your app doesn’t infringe on intellectual property rights.
  • Provide test credentials and contact information for apps requiring sign-in.
  • Use App Analytics for detailed performance insights post-launch.

The Developer Program also grants you access to the iOS Simulator, which lets you run iPhone and iPad applications locally on your Mac desktop for initial testing and debugging purposes. However, it's critical to test your applications on the actual devices. While the simulator can expedite your development and testing cycles, there's no substitute for on-device testing to ensure optimal performance and user experience. On-device testing can help identify hardware-specific issues and provide a more accurate gauge of your app's functionality. 

Furthermore, as a member of this program, you gain the ability to test various features like push notifications, in-app purchases, and other Apple-specific services. This comprehensive suite of testing capabilities is vital for ensuring a seamless end-user experience and for adhering to Apple's stringent quality standards.

  
Mobile App Publishing

What Is the Submission Process for App Store Approval?

When your application is fully tested and ready for publication, you will upload it to the App Store and submit it to Apple's app review process for approval. During submission, you will need to set its category, keywords, and price band. The App Store states that 90% of submissions are reviewed in less than 24 hours. However, results can vary, and you should factor in potential delays when planning your app's release. 

If your app meets Apple's strict guidelines and family-oriented standards, the iOS app approval process should be straightforward. Nonetheless, if approval is denied, Apple will notify you of the issues via email. You'll need to address the identified problems and resubmit your app. Given the high volume of submissions, patience is crucial. The App Store review team, comprised of over 500 experts, manually reviews around 100,000 apps or updates each week. This workload, combined with the release of new or upgraded devices, can occasionally slow down the approval process. 

Common reasons for app rejection include: 

  • Inconsistent UI/UX
  • Bugs and crashes
  • Lack of lasting value
  • Incorrect entity submission
  • Repeated submission of similar apps

Ensuring your app adheres to all guidelines and is thoroughly tested will improve its chances of approval. Once your app passes the review, it will be live on the App Store, ready for users to download and enjoy.

    
Getting It Right

Ensuring Your App Meets Apple’s Guidelines

To ensure your app meets Apple’s stringent guidelines, start by familiarising yourself with the App Store Review Guidelines. These guidelines cover a broad array of topics, including safety, performance, design, legal aspects, and business considerations. Avoiding common pitfalls can save you considerable time and effort during the review process. 

Begin with basic functionality checks. Does your app launch cleanly without crashes? Is it free of bugs? Test your app on different devices and screen sizes to ensure compatibility across the range of Apple products. Performance issues like slow load times or unresponsive interfaces are often grounds for rejection. 

Next, consider the content of your app. Apple places a strong emphasis on user-generated content. Apps must be family-friendly and comply with local laws. Ensure any interactive elements, such as user comments or photos, are appropriately moderated. Apps featuring violent, offensive, or otherwise inappropriate content are typically rejected. 

For design, Apple expects a polished, intuitive user interface. Follow their Human Interface Guidelines to create a visually appealing and user-friendly app. This not only increases your chances of approval but also improves user satisfaction.  Don’t overlook legal and compliance elements. Make sure you have the necessary permissions for any third-party content or technology used in your app. Include a detailed privacy policy outlining how user data is collected, stored, and utilised. 

Finally, review your app’s metadata. Apple scrutinises app descriptions, promotional texts, and screenshots. Misleading or exaggerated claims can lead to rejection. Ensure all your marketing materials accurately reflect the functionality of your app. By meticulously following these guidelines and best practices, you enhance your app’s chances of sailing through Apple’s review process smoothly, leading to a successful release on the App Store.

    
When It Goes Wrong

Handling Rejections and Resubmissions

Receiving a rejection from the App Store can be disheartening, but it's crucial to view it as an opportunity for improvement. Apple's review team provides valuable insights into why your app may not have met their guidelines. These reasons can range from technical issues like bugs and crashes to design inconsistencies or unmet privacy requirements. 

Common Rejection Reasons 

  • Inconsistent UI/UX: Apple's emphasis on a seamless user experience means that apps with a confusing or clunky interface are likely to face rejection.
  • Bugs and Crashes: An app that frequently crashes or contains significant bugs undermines the user experience and will be flagged by the reviewers.
  • Lack of Lasting Value: Apps that do not offer meaningful content or functionality, or seem too similar to others, may be rejected for lacking lasting value.
  • Incorrect Entity Submission: Ensuring the app is submitted by the correct entity, such as the developer or rightful owner, is crucial to avoid rejections.
  • Repeated Submission of Similar Apps: Duplicating apps across multiple submissions in a bid to flood the store can lead to rejection.

Resolution Centre 

If your app is rejected, use the Resolution Centre in App Store Connect to communicate with the review team. Address their concerns directly and provide clear evidence of how you have resolved the issues. This interaction can be invaluable for understanding where your app falls short and making the necessary adjustments for resubmission. 

Steps for Resubmission 

  1. Identify and Fix Issues: Thoroughly review the feedback provided by Apple and implement the necessary changes to address the specific rejection reasons.
  2. Test Rigorously: Ensure that all updates and fixes have been tested extensively. Use different devices and iOS versions to ensure consistency and performance across the board.
  3. Update Metadata: If necessary, review your app’s metadata including descriptions, keywords, and screenshots. Ensure that these align with the app's current functionality and features.
  4. Resubmit Your App: Once you are confident that all issues have been resolved, resubmit your app through App Store Connect. Include a note for the reviewer explaining the changes you have made.

Remember, persistence is key. Many successful apps face rejections during their early stages. Use the feedback constructively, refine your app, and resubmit. With careful attention to Apple's guidelines and a commitment to improving your app, you can navigate the review process successfully.

      
Staying Legal

Legal and Compliance Considerations

Before you even think about submitting your app to the App Store, it's crucial to ensure that your application adheres to legal and compliance requirements. This not only includes adhering to Apple's stringent guidelines but also complying with local laws and regulations that could affect your app's distribution and functionality. 

First, you'll need to develop a comprehensive Privacy Policy. This policy must clearly state what user data is collected, how it's used, and how it's stored. More importantly, it should be easily accessible to users both within the app and during the download process on the App Store. This transparency is critical in building user trust and compliance. Next, be mindful of any intellectual property concerns. Ensure you have the necessary rights and licences for all content within your app, be it text, images, or code libraries. Any copyright infringement issues can lead to immediate rejection by Apple. 

It's also vital to include a robust Terms of Service agreement. This legal document lays down the ground rules between you and the users of your app, covering issues such as user responsibility, acceptable usage, and limitations of liability. Depending on the nature of your app, you might need to consider additional certifications or regulatory approvals. For instance, health apps often need to comply with regulations such as HIPAA in the United States or GDPR in the European Union if they handle sensitive personal health information. 

Lastly, it's good practice to consult legal experts who specialise in tech and app development. They can provide invaluable advice on how to navigate complex legal landscapes, ensuring your app not only meets Apple's standards but is also legally bulletproof. Thorough legal preparation can save you from potential lawsuits and rejected submissions, making the whole app approval process smoother.

      
Making Money

What About Pricing?

You will be required to use one of Apple’s listed price bands. There are currently 85 bands ranging from “free” to £599 ($999). Apple takes 30% of the selling price and pays you the balance through direct deposit once per month. You can further increase your mobile app revenue by enabling Apple’s iAd network in your free apps. In this setup, Apple sells and serves the ads, paying you up to 60% of the advertising revenue from your apps. 

Another potent avenue for revenue is through in-app purchases. With in-app purchases, you can offer a free app with additional features available for sale to customers after they have downloaded the app. This approach is widely adopted and can significantly boost your earnings by offering premium content, subscriptions, or consumables within the app. 

  • Apple retains 30% of the revenue generated from in-app purchases, while developers receive 70%.
  • In-app purchases must be handled using Apple's in-app purchase API to ensure compliance with App Store policies.
  • Subscriptions can offer a renewable source of income and may include a free trial period to attract users.
  • In-app purchases can include consumables (e.g., virtual currency, lives) and non-consumables (e.g., premium features, ad removal).
  • Apple provides detailed analytics and reports to help developers track in-app purchase performance through App Store Connect.
  • Offering exclusive content or features through in-app purchases can enhance user retention and engagement.

To manage and monitor your app’s financial performance, you'll use App Store Connect. This platform allows you to track sales, downloads, ratings, and other valuable metrics, ensuring you have a comprehensive understanding of your app's performance in the market. 

Keep in mind that offering continuous updates and additional value to your app's users is essential for maintaining and increasing your app’s revenue over time. Regular updates can improve user experience, add new features, and fix bugs, encouraging users to keep using the app and potentially make more in-app purchases.

      
Keeping Content Fresh

What About Updates?

Updating your app involves more than just adding new features or meeting new hardware requirements. You will have to navigate the App Store approval process once again. Apple maintains a rigorous review protocol to ensure high standards. This thorough vetting is one reason why apps in the App Store enjoy a great reputation. 

If your app displays significant value, technical finesse, and innovative functionality, it might catch the eye of Apple's editorial teams. This can greatly increase your app's visibility and potentially make it an App Store success story

Before you submit an update, make sure to: 

  • Review Guidelines: Familiarise yourself with the App Store Review Guidelines to ensure compliance.
  • Run Extensive Tests: Ensure your update is free of bugs and crashes to avoid rejection.
  • Verify Content Quality: Make sure your app continues to provide enduring value to users.
  • Prepare Promotional Material: Update your app's screenshots, descriptions, and other promotional content to highlight the new features.
  • Ensure Legal Requirements: Verify that your app meets all necessary legal standards and requirements.

Remember, Apple's review process is extensive, with over 500 experts evaluating 100,000 apps and updates every week. It's crucial to take the submission process seriously and thoroughly prepare your app for re-evaluation. By doing so, you'll increase your chances of a smooth approval process and continuous success on the App Store.

      
Post-Approval

Marketing and Managing Your App

Congratulations! Getting your app approved on the App Store is a significant milestone. But the journey doesn't stop there. It's time to shift your focus towards strategically marketing and managing your app to capture and retain your target audience's attention. 

Marketing Your App 

Creating buzz around your app is crucial for generating downloads. Start with a well-thought-out marketing strategy. Here are some essential steps

  • Create a Dynamic App Store Listing: Use compelling visuals, a concise and engaging description, and highlight the app's unique features and benefits.
  • Leverage Social Media: Launch campaigns across major platforms like Facebook, Instagram, Twitter, and LinkedIn to reach a broader audience.
  • Email Marketing: Build and utilise your email list to share personalised updates, promotional offers, and new features with potential and existing users.
  • Content Marketing: Publish blog articles, video tutorials, and user testimonials to showcase how your app solves real problems or enhances user experience.
  • Influencer Partnerships: Collaborate with influencers who resonate with your app’s target demographic to boost visibility and credibility.

Managing Your App 

Once your app is live, proactive management is key to maintaining its success. Here's how you can effectively manage your app: 

  • Monitor Performance: Regularly review analytics to track downloads, user engagement, and other crucial metrics. This data will help you understand user behaviour and areas needing improvement.
  • Respond to Feedback: Pay close attention to user reviews and ratings. Addressing issues and responding to feedback promptly shows users you care, potentially leading to higher retention rates.
  • Release Updates: Keep your app fresh and secure by rolling out updates that fix bugs, introduce new features, and enhance overall performance. Refer to the section ‘What about updates?’ for detailed guidance.
  • Optimise Marketing Efforts: Regularly update your App Store listing based on performance insights. A/B testing different elements of your listing can help identify what resonates best with your audience.

By effectively marketing and managing your app post-approval, you're setting the stage for long-term success. Stay innovative, responsive, and committed to delivering value to your users, and your app will thrive in the competitive market.

      
Getting Help

Utilising Apple’s Developer Resources and Support

To navigate the complexities of the App Store approval process, it’s highly advisable to make the most of Apple’s developer resources and support features. These are designed to aid you at every step, from initial development to post-launch troubleshooting. 

Developer Documentation and Guides 

Apple offers extensive documentation and guides covering a myriad of topics, including detailed APIs, design guidelines, and best practices. These resources not only help you understand the technical requirements but also ensure your app thrives in the competitive App Store environment. For those new to app development, the “Start Developing iOS Apps (Swift)” guide is particularly invaluable. 

App Store Connect 

App Store Connect is your command centre for managing apps, including capabilities to submit your app for review, manage updates, and monitor your app’s performance. The tool also offers valuable analytics and sales reports, helping you make data-driven decisions post-launch. The Resolution Centre within App Store Connect is where you’ll communicate with Apple regarding any app rejections, submit appeals, and clarify any ambiguities with Apple’s review team. 

Technical Support and Forums

Should you encounter technical difficulties, Apple provides a technical support team that can assist with specific coding issues or tools such as Xcode. Additionally, the developer forums are an excellent avenue for networking with other developers, exchanging knowledge, and troubleshooting. Participation here can often fast-track finding solutions to common or even unique problems. 

TestFlight 

Apple's TestFlight tool allows you to invite users to beta test your app and gather crucial feedback before its official release. This pre-launch evaluation can offer insights into potential improvements and ensure your app meets user expectations and Apple’s guidelines. 

Embracing these resources will undoubtedly enhance your app development journey, making the process more efficient and less daunting. Additionally, staying updated with Apple’s announcements and updates via the developer news section will keep you well-informed about any changes that could impact your app.

      
Summing Up

Conclusion

Embarking on the journey of releasing an app on the Apple App Store can be both exciting and challenging. By understanding the approval process, you can navigate each step with confidence, ensuring your app meets Apple's high standards. First and foremost, it all begins with a robust idea and a well-crafted plan. You'll need to ensure that your app offers something unique and valuable to users, aligning with Apple's stringent guidelines. This means focusing on functionality, user experience, security, and performance. 

Next, you'll need to set up your Apple Developer Account. This account is not just a gateway to the App Store; it's also your access to a variety of resources, including beta testing tools and technical support. Once your developer account is in place, you’ll move on to the submission phase. The submission process includes creating a Bundle Identifier, generating a Certificate Signing Request, creating production certificates, and setting up a provisioning profile. These technical steps ensure your app is securely linked to your developer account and prepared for distribution. 

Creating an App Store listing is another pivotal step. This is where you’ll provide detailed information about your app, including its name, category, description, keywords, screenshots, and promotional text. Before submission, thoroughly test your app to ensure it meets all of Apple's guidelines. This includes verifying that it is free from bugs, complies with privacy laws, and doesn't contain any malicious content. 

After submitting your app for review, Apple’s team will evaluate it against their detailed guidelines. This review can take anywhere from a few days to several weeks, depending on the complexity of your app. Once your app passes the review process, it’s time for the exciting moment of release! Ensure your marketing strategies are ready to go, and keep an eye on user feedback to promptly address any issues and continue to improve the app. 

If you have any questions or need assistance with your app development project, don't hesitate to reach out. We're here to help you bring your vision to life and succeed in the competitive world of mobile apps. With careful planning, adherence to guidelines, and continuous improvement, your app can flourish on the Apple App Store.

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